Cookie Policy

This Cookie Policy explains how Shoopz App ("we", "us", and "our") uses cookies and similar tracking technologies (like pixels and web beacons) when you visit our website. By using our site, you agree to the use of cookies as outlined in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently, improve user experience, and provide reporting information.

2. How We Use Cookies

We use cookies to enhance your shopping experience, track website performance, and deliver personalized advertisements. The cookies we use generally fall into four categories:

  • Essential Cookies: These are strictly necessary for the website to function properly. They allow you to navigate the site and use essential features, such as adding products to your shopping cart and checking out securely.

  • Performance & Analytics Cookies: These cookies collect information about how visitors use our website (e.g., Google Analytics). They help us understand which pages are the most popular and where we can improve our site’s layout and performance.

  • Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preference or region) to provide a more personalized experience.

  • Targeting & Advertising Cookies: We use tracking pixels (such as the Meta/Facebook Pixel) to deliver targeted advertisements on social media and other platforms that are relevant to your interests. They also limit the number of times you see an ad and help measure marketing campaign efficiency.

3. Third-Party Cookies

In addition to our own cookies, we also partner with third-party service providers (such as Shopify, Google, and Meta) who may place cookies on your device to help us analyze site traffic and serve personalized ads based on your past visits to our store.

4. How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies.

  • Cookie Consent Banner: You can customize or update your cookie preferences at any time using our website's built-in cookie consent banner.

  • Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject essential cookies, you may still use our website, though your access to some functionality and areas of our site may be restricted.

5. Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed.

6. Contact Us

If you have any questions about our use of cookies or other tracking technologies, please email us at info@shoopzapp.com.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.